People are at the core of business. They are employees, customers, suppliers, distributors, retailers and neighbors. They determine whether a business has a productive workforce, loyal customers, healthy value chains, vibrant local communities and supportive governments. Their growth, prosperity and well-being matter and they are crucial to the success of any business.
The Social Capital Protocol aims to help companies understand their relationship with society and how to make decisions in a way that will enhance the stock of social capital for the benefit of society and business. The Protocol sets out a consistent process for business to measure and value both social capital impacts (the positive and negative effects business has on society) and social capital dependencies (the human and social resources and relationships that businesses rely on in order to create and sustain value). The longer term aspiration is to move towards standardized and comparable techniques for social capital measurement and valuation.
The Protocol is complemented by: